Back Office Support

Enhancing Efficiency with Tailored Back Office Support

LK-BPO Made Easy recognizes the pivotal role that proficient back-office management plays in the success of most businesses. The daunting task of handling voluminous daily data from diverse transaction processes necessitates an efficient back-office solution.

Leveraging our specialized industry knowledge, we offer personalized back-office outsourcing services to align with your business requirements. This enhances your service delivery excellence while adhering to industry-standard quality and security norms.

Order Fulfillment

Our order fulfillment service accelerates order processing, thus elevating customer service and relations. LK-BPO Made Easy assists order fulfillment businesses by catering to a range of back-office needs.

Accounts Payable – Accounts Receivable

Financial institutions benefit from our accounts payable and accounts receivable management solutions, resulting in heightened cash flow for our clients.

Billing / Invoicing Support

Our billing and invoicing support aids businesses in conveying accurate billing information to customers, minimizing errors and enhancing customer satisfaction.

Order Tracking

Our order tracking services empower customers to monitor the progress of their orders, from placement to delivery. This transparency fosters customer confidence.

Refunds / Claims Processing

We excel in refund and claims processing services. Our adept agents promptly address refund and claim requests, ensuring swift resolutions and favorable customer experiences.

Voicemail Transcription

LK-BPO Made Easy excels in multilingual transcription services, offering affordable voicemail transcription solutions without compromising quality or timelines. Our advanced technology ensures consistent high-quality conversions.

Line Number Porting

Our inbound agents assist telecommunications businesses by processing line number porting requests from prospects switching service providers. This service contributes to seamless transitions for customers.