Data Entry

Efficient Data Entry Services for Enhanced Agent Productivity

Discover the potential of data entry services from LK-BPO Made Easy to create a more content and productive agent workforce. The repetitive and error-prone nature of data entry tasks need not burden your top-performing agents, especially when accurate information is crucial for your database. Instead, channel your agents’ time towards customer support and sales, where their skills can shine. Our proficient team of college-educated, English-speaking professionals in the Philippines is eager to contribute to your success.

The Significance of Data Entry

A company’s database holds vital information pivotal for customer interaction, service enhancement, and strategic decision-making. As a matter of fact, 93 percent of companies consider data crucial for effective marketing. Call centers serve as key repositories of data, playing a central role in customer service operations. When call center agents accurately input and utilize data, it becomes a catalyst for organizational change and growth, providing valuable insights for upper management. Streamlining data entry processes equips companies with comprehensive customer interaction insights, leading to increased sales, reduced turnover, and overall operational efficiencies.

The Rationale Behind Data Entry Outsourcing

Outsourcing data entry presents a cost-efficient and effective approach to business expansion in the global economy. The cost of living in the Philippines is over 50% lower than in US cities and more than 60% lower than in London. This enables you to offer competitive wages and benefits to call center agents in Cebu City, at a fraction of the cost you would spend domestically. Moreover, outsourcing allows swift workforce scalability without the need for additional investments in infrastructure, training, or technology. Transitions between different tasks can introduce human errors and fatigue among agents. By entrusting wrap-up tasks to our agents and employing dedicated professionals solely focused on accurate data collection and entry, you maintain a fresh and dedicated workforce. Our internal management oversees a quality assurance program to ensure data accuracy. We adhere to robust accuracy standards, employing techniques such as automated error reporting, manual verification, data monitoring, geo-coding, matching, linking, and data profiling, all aimed at achieving zero errors.